PHYRALIXON Returns Policy

At PHYRALIXON, we strive to ensure that our customers are fully satisfied with their purchases. If you are not completely satisfied with your order, you can return the product according to the following guidelines.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Products must be in their original condition, unused, and with all tags and packaging intact.
• A valid receipt or proof of purchase must accompany the returned items.

Non-Returnable Items

• Gift cards and promotional items.
• Personalized or custom-made products.
• Items marked as final sale.

Returns Process

To initiate a return, please follow these steps:

1. Contact our customer service team at [email protected] to request a return authorization.
2. Pack the items securely in the original packaging, if possible.
3. Include the original receipt or proof of purchase.
4. Send the package to the address provided by our customer service team.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 to 10 business days.

Exchanges

If you need to exchange an item for a different size or color, please follow the returns process above. Once your return is received, you can order the new item separately.

Contact Us

For any questions regarding our returns policy, please contact us at [email protected] or call us at (555) 123-4567.